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Connection at Home During Covid-19

Michael Lee Stallard

There is also a greater risk of violence referred to as “displacement aggression.” Actively listen. Resist the urge to jump right in with a solution. In such cases, the perpetrator can’t act out against the person or thing that has stirred him up and instead takes it out on an innocent target.

Stress 195
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Assumptions: Why Being Right Is Wrong

Strategy Driven

Essentially, here’s what happens that makes accuracy so difficult (for more detail and research references read my free digital book What ? On direct listening, our brain automatically and haphazardly deletes portions of what is foreign to our typical thinking. V: But you just told me that’s how you refer to yourself!

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The Skills of Kindness: a guide for sellers, coaches, leaders and facilitators

Strategy Driven

It’s necessary to listen using a different part of our brain (not Active Listening) that we’ve never been taught to use intentionally. Restricted curiosity: Our historic subjective associations, experiences, and internal references limit our ability to query or recognize complete fact patterns during data gathering or analysis.

Skills 50
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The Exchange: Four Tips for Having Conflict-Busting Conversations in the Workplace

Strategy Driven

The Exchange teaches you to resist the temptation to simply tell people what to do. Actively engaging your employees in problem solving helps them take responsibility for the problem and for the solution. Often the best resolutions come from listening carefully to what the other person has to say. Ask an open-ended question.

Tips 62
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3 Ways Managers Start Off On the Wrong Foot

Harvard Business Review

Engaging in “warm” behaviors like appreciating and affirming others, actively listening, and having empathy take nothing away from your reputation as a skilled and capable leader. We trust leaders when we can be confident that they can resist temptation in order to do what’s right.

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How to Get Feedback as a Freelancer

Harvard Business Review

Without honest reviews of your work, it’s hard to know if clients are genuinely happy and therefore likely to engage your services again or refer new business to you. Active listening is another underappreciated source of informal feedback. Resist the urge to defend your work. Self-assessment is never easy.

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