Strategy Driven

AUGUST 26, 2019

These executives tell me frankly that they don’t have the revenue stream, the market share, or the margins their products and services deserve. Typically, Finance, Marketing, and Operations all have input, direct or indirect, on the creation and revision of the strategic plan. I call this obstacle The Disconnect.

Strategic Planning 57

Strategic Planning Company Attrition Planning 57

Strategy Driven

NOVEMBER 10, 2010

After years on the job, Boomers have developed deep, often intuitive knowledge about their company’s way of doing business and the relationships that have made them successful – and much of that could be lost as they walk out the door. Will younger workers have the knowledge and skills to run our organizations when they do? But your [.]

How To 72

How To Tacit Knowledge Intellectual Capital Newsletter 72

Strategy Driven

NOVEMBER 17, 2010

– How to Create and Implement a Knowledge Transfer Program, part 1 ), you’re ready to design and develop a program that retains Baby Boomers’ knowledge. Development: During development, you will create all the materials you’ll use for your program, which could include sign-in sheets, handouts, check lists, templates, and websites.

How To 62

How To Tacit Knowledge Mentor Intellectual Capital 62

HR Digest

JULY 29, 2020

If you analyze functions like finance, IT, and marketing you will find common drivers of success. With a data-driven business approach, HR can help the organization develop a workforce plan that makes optimum use of talent investments while at the same time effectively monitor end-to-end HR functions, including many other initiatives.

Attrition 98

Attrition Talent Management Agility Innovation 98

Harvard Business Review

MARCH 28, 2016

Instead of promoting, for example, Hershey’s Syrup, chocolate bars, and Hershey’s kisses separately, the company is running an advertising campaign that unites all Hershey branded treats in a single commercial, emphasizing the corporate brand name over individual product lines. Customer retention. Increased flexibility.

Advertising 8

Advertising Brand Company Attrition 8

Harvard Business Review

OCTOBER 29, 2013

But there has been an immense positive impact from the globalization of entrepreneurship, making Silicon Valley’s formula of technology-based start-ups an international instrument for economic development. The company has 10,000 customers for their helpdesk software-as-a-service product, and thus far, $6 million in financing.

Venture Funding 8

Venture Funding Entrepreneur Attrition Engineering 8

Harvard Business Review

SEPTEMBER 22, 2011

Your CFO and finance team can take a leadership role here. For instance, you can calculate the value of turning a detractor into a promoter, or use differences in attrition rates to assess the expected lifetime values of different customer groups. Without such a link, it's hard to justify differences in compensation.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10