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The Disconnect Between Strategy And Execution

Six Disciplines

While all of us agree there's a disconnect between strategy formulation and strategy execution, the developers of the Balanced Scorecard (Robert Kaplan and David Norton) offer up this terrifying observation: On average, 95% of a company's employees are unaware of, or do not understand, its strategy.

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Big Data Doesn't Work if You Ignore the Small Things that Matter

Harvard Business Review

Companies would do better at satisfying and retaining customers if they spent less time worrying about big data and more time making good use of "small data" — already-available information from simple technology solutions — to become more flexible, informative, and helpful. I'm not saying that all big-data projects are useless.

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Artisans Must Balance the Books

Harvard Business Review

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities.

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Avoid the Improvement Hype Cycle

Harvard Business Review

Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) To understand the strengths and weaknesses of different process religions, develop a network of people with experience in each one.

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Making Hospital Partnerships Work

Harvard Business Review

In today’s health care landscape, consultants often advise independent hospitals to merge with a larger health system. The assumption is that a merger will make it easier to achieve economies of scale, develop a large but narrow network of preferably healthy patients, establish data registries, and integrate expensive technology.

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The Next Frontier of Judgment - Across Enterprises

Harvard Business Review

It described the newspapers own request under the Freedom of Information Act for the New York Department of Educations performance ratings of the roughly 12,000 public city school teachers in its system. Brook Manville consults to socially-minded enterprises on matters of strategy and organizational development.

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Strategic Planning Steps

CO2

Externally, examine societal trends, political implications, technological advancements, and competitive forces. You establish your goal (where you want to go) and your position (where you are now), and then develop your strategy (how to get from your position to your goal in the most efficient and effective way).