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The Case for Investing More in People

Harvard Business Review

In research for our book, Time, Talent and Energy, my co-author Michael Mankins and I found that such investments do indeed pay off: The top-quartile companies in our study unlocked 40% more productive power in their workforce through better practices in time, talent and energy management. For knowledge workers, time is incredibly scarce.

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Why You Should Automate Parts of Your Job to Save It

Harvard Business Review

Though charmingly valuable, Kaizen and suggestion boxes are 20th-century productivity anachronisms. The bank loan officer or nurse or UPS/FedEx delivery person who isn't using technology to trim their cognitive burden or get the same process result 25 seconds faster is less likely to get a raise or a glowing job review.

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Being the World's Largest Ad Agency Might Not Be Something to Brag About

Harvard Business Review

A Manager''s Moral Obligation to Preserve Capitalism Working Knowledge. Kaizen, Japanese for "continuous improvement," is Toyota''s self-described business model. In a rebuke to the traditional practice of cutting a check to support a charity, Toyota offered the Food Bank for New York City some strategy consulting instead.

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Jennifer Prosek: An interview by Bob Morris

First Friday Book Synopsis

Jennifer Prosek is the founder and CEO of CJP Communications (CJP), where she leads many of the firm’s key accounts. Under her leadership, the firm has become a leading international public relations and financial communications consultancy with offices in New York, Connecticut and London.

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The Key to Change Is Middle Management

Harvard Business Review

A mid-level manager in this 5,000-employee hospital, she is leading a 70-member group on patient flow as part of a larger organizational effort. Her ability to lead and inspire — to become a change leader from her position as a mid-level manager — is helping her team produce results. I found a few defining characteristics: 1.

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How 1% Performance Improvements Led to Olympic Gold

Harvard Business Review

I recently caught up with Sir Dave to learn more about his success in cycling and what lessons his experience holds for managers in other arenas. As an MBA, I had become fascinated with Kaizen and other process-improvement techniques. I think the British government is already very much clued in to novel management approaches.

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