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Bots That Can Talk Will Help Us Get More Value from Analytics

Harvard Business Review

The mix of stocks, bonds, and alternative investments is generally the same as this time last year, but you are holding slightly more cash than you expected to be holding at this point in the year. Not surprisingly, the executives who run these chains are pretty focused on data. Call center coaching.

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What Makes Someone an Engaging Leader

Harvard Business Review

asks an executive at a large industrial products company. I started in the call center,” a CEO from a financial services business unit told us. “I “How can we have the highest profitability in five years and still have gaps in employee engagement?” The reality is that the two don’t necessarily go together.

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What Makes Someone an Engaging Leader

Harvard Business Review

asks an executive at a large industrial products company. I started in the call center,” a CEO from a financial services business unit told us. “I “How can we have the highest profitability in five years and still have gaps in employee engagement?” The reality is that the two don’t necessarily go together.

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CMOs and CEOs Can Work Better Together

Harvard Business Review

Here are our recommendations for the CEO: Give the CMO a seat at the executive table. We are always on the agenda of the executive team and are a significant part of the leadership meetings,” says Bert van Meurs, CMO of Philips Healthcare Imaging Systems. Make the CMO the “bonding agent” that connects the organization.

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3 Things to Watch as the Digital Side of the U.S. Presidential Campaigns Unfold

Harvard Business Review

“The best way to convince a voter to vote for your candidate is to talk with them one-on-one,” Becky Bond, a Senior Advisor at Bernie 2016, told me. For instance, Sanders’s staff sent volunteers personalized calling lists, as is done in most campaigns. Mobile operations: it saves campaign staff time and money.

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