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A Survey of 1,700 Companies Reveals Common B2B Pricing Mistakes

Harvard Business Review

It traced much of the cause to a mismatch between its sales incentives and pricing strategy. Data-Driven Marketing. On average, large capability gaps exist in price and discount structure, sales incentives, use of tools and tracking, and structure of cross-functional pricing teams and forums. Insight Center.

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Just Adding a Chief Data Officer Isn’t Enough

Harvard Business Review

To do so, you need clarity around how the CDO will work with the rest of the top management team as well as incentives that support collaboration across the top executives and senior managers — something that goes beyond equity compensation. Though he was writing about Chief Marketing Officers, his advice is equally valuable here.

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Manufacturing Companies Need to Sell Outcomes, Not Products

Harvard Business Review

For instance, in a traditional, customer-centric organization, marketers identify customer segments across multiple dimensions, then define solutions (a mix of products and services) to meet each segment’s needs. But in an outcome-centric organization, marketers target individual customers. Insight Center. Sponsored by Accenture.

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How Investors React When Companies Announce They’re Moving to a SaaS Business Model

Harvard Business Review

Adobe’s radical transformation from a product-based business model to a service-based one raised eyebrows in the industry, with many software vendors now wondering how radically they should approach the SaaS model.

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Little Data Makes Big Data More Powerful

Harvard Business Review

Big Data is what enables banks to predict credit card fraud by analyzing billions of transactions, marketers to understand customer sentiment by analyzing millions of interactions on social media, and retailers to target promotions and offers by analyzing millions of purchases. Information & technology Marketing Social media'

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The Harvard Contest That’s Trying to Improve Health Care Delivery

Harvard Business Review

Is the innovation supported by leadership, management, incentives, and communication?). The conventional wisdom is that it takes far longer for many potentially beneficial innovations to be widely adopted in health care than in other industries, especially consumer markets.

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Why CRM Projects Fail and How to Make Them More Successful

Harvard Business Review

Front-line sales professionals and managers rarely find the majority of these capabilities useful in winning more business for the company. CRMs today also serve a lot of masters, from executives in the C-suite, technology, marketing, finance, and, oh yeah, sales. Integrate your marketing efforts with sales activity. The result?

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