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The Power of an Enemy

In the CEO Afterlife

The late French author Andre Maurois once said, “Business is a combination of sport and war.” In business, your competitor is the enemy. For most of my career, I operated within intensely competitive arenas where fractions of market share points were worth millions of dollars. Know the enemy. Go ahead, hate your competitors.

Power 208
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Businesses Don’t Fail – Leaders Do

N2Growth Blog

The amount of capital required to run a business is based upon how the business is operated. Therefore if leadership operates the business without consideration for capital constraints, or irrespective of capital formation issues, then the blame should fall squarely on the shoulders of leadership. Thoughts?

Brand 315
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The Guru's Guide to Creating Thought Leadership

Harvard Business Review

In particular, our research revealed that HBR's authors consistently took aim at one of three core business objectives: improved efficiency, greater effectiveness, or innovation of products and processes. During difficult economic times, organizations often seek ideas on how to cut costs or perform operations more efficiently.

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Global Companies Need to Adopt Agile Pricing in Emerging Markets

Harvard Business Review

As the currency was crashing, he found himself facing a painful dilemma: either raise prices to recoup the losses and hit his annual target — set in U.S. But with the currency changing every day, how much of a price increase should he consider? Normally, MNCs raise prices in the emerging market, (e.g., Federal Reserve.

Price 8
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Listen to Your Employees, Not Just Your Customers

Harvard Business Review

For example, if linked feedback loops helped to improve retention by even one percentage point, the savings on a subscriber base of 12 million ( Hulu’s current base ) with a typical monthly subscription price of $7.99, would generate an extra $11 million in annual revenue. Why don’t more companies do this?

Survey 8
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The Evolution of Online Auctions: The Future of Buying and Selling Heavy Equipment

Strategy Driven

The Impact of Online Auctions on the Heavy Equipment Industry The implications of online auctions on the heavy equipment industry are extensive, influencing everything from pricing strategies to inventory management. As these technologies mature, they will shape and transform online auctions into even more efficient and engaging platforms.

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7 Steps to Deliver Better Customer Experiences

Harvard Business Review

We were supposed to be coming up with ideas for improving the company’s customer experiences, but the head of operations could not think of a single new customer service idea to explore. They were happy to maintain the age-old silo between marketing and operations. I was stunned.

Brand 8