Curious Cat

AUGUST 4, 2015

This month the ASQ is asking Influential Voices to discuss methods to aid in sharing knowledge. Manu Vora kicked the discussion off with his post on The Gift of Knowledge Transfer Through Technology. My career has been largely shaped by the pursuit of better ways to communicate.

Technology 40

Technology Ohno Deming Handbook 40

Harvard Business Review

APRIL 26, 2016

Having a mentor has always helped with professional development and career advancement, but in today’s complex workplace, one mentor alone often won’t do. HCL encourages employees to use various KM and social collaboration systems to help each other and share their expertise. The systems were widely used.

Mentor 8

Mentor Agility System Media 8

Harvard Business Review

JUNE 27, 2016

A large high-technology company had established an innovation center in one of their U.S. In India, workers yearned for regular promotions as tangible indicators of their career growth. We’ve also noticed differences in the choices of collaborative technologies. It made sense. Leaders from the U.S.

Innovation 9

Innovation Altman System Technology 9

Harvard Business Review

SEPTEMBER 5, 2013

Yet here is the challenge you face as a senior executive: You cannot manage your knowledge workers in the traditional and intrusive way you might have done with manual workers. Knowledge workers own the means of production — their brains. Build smart support systems. Lead by example.

Productivity 8

Productivity Products Peer Review Short-term 8

Harvard Business Review

DECEMBER 22, 2011

Technologies that connect people to knowledge, services, and one another across the globe have acted as a centrifugal force, spinning functions and authority away from the center toward millions of previously silent and disempowered individuals. Information and communications technology is blowing the old categories into bits.

Storytelling 15

Storytelling Disaggregation Supply Chain Globalization 15

Harvard Business Review

NOVEMBER 30, 2010

It described the newspapers own request under the Freedom of Information Act for the New York Department of Educations performance ratings of the roughly 12,000 public city school teachers in its system. His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

JANUARY 15, 2016

The off-boarding process goes much more smoothly if you already have tools and systems in place to ensure that knowledge is constantly being transferred from experts to successors. Leonard concurs: “People who are leaving a company want to feel good about [the place they’re leaving].”

Learning-by-Doing 8

Learning-by-Doing Storytelling Cooper Case Study 8