Case Study Crisis Management Management Technology 
Harvard Business Review
APRIL 14, 2017
That was what management told us to do. It took two days to get an apology from United Airlines CEO Oscar Muñoz after the video surfaced, but the company’s management now appears to recognize that its frontline service providers set in motion something with awful consequences. What must they be thinking now? Of all the U.S.
Harvard Business Review
DECEMBER 20, 2013
In 2007, I wrote a case study for Harvard Business Review , “ Boss, I Think Someone Stole our Customer Data.” In an increasingly complex and turbulent world, any day could be the one that your career or even your company depends upon your skill leading through a crisis. Crisis management Leadership Risk management'
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
N2Growth Blog
JUNE 11, 2010
Validating proof of concept around social media ROI is a discussion that may have had a bit of relevance 24 months ago, but unless you’ve been stranded on a desert island for the last couple of years you know that numerous case studies abound which validate social media beyond any reasonable doubt.
Harvard Business Review
DECEMBER 29, 2011
Advances in communication technology can make it easier for potential revolutionaries to learn about reasons for rebellion and coordinate revolts. GoDaddy now serves as a case study in failed revolt prevention , and the long-run impact of GoDaddy's inability to placate its customers is yet unknown. Even Ashton Kutcher joined in.
N2Growth Blog
JANUARY 9, 2011
" If you, or anyone else is interest in reading about those they can download my report filled with specific client case studies at [link]. link] mikemyatt Hi Skip: Thanks for the comment as well as for sharing your insightful observations. I appreciate you sharing your link which also contains some great advice.
Strategy Driven
FEBRUARY 7, 2014
Technology is but one tool of the trade. In the 1940s, technology brought us the 45-RPM and 33-1/3-RPM records… adding up to the ‘mother speed’ of 78-RPM. Review case studies and their patterns for repeating themselves. When we see how far we have come, it gives further direction for the future.
N2Growth Blog
JANUARY 18, 2011
practical-support/management-community/blogs/why-are-ceos-rarely-fired Kerri Nowak I greatly appreciated this post! Any manager or supervisor that showed any leadership or aggressiveness was immediately dismissed. A poor manager or supervisor is more than just an organizational problem. https://www.managers.org.uk/practical-support/management-community/blogs/why-are-ceos-rarely-fired
Expert insights. Personalized for you.
9 
Let's personalize your content