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Loyalty Beyond Reason Defined

Leading Blog

This is a post by Brian Sheehan, author of Loveworks: How the World''s Top Marketers Make Emotional Connections to Win in the Marketplace. Previously he was with global creative powerhouse Saatchi & Saatchi for 25 years, with CEO roles at Team One Advertising in Los Angeles and at Saatchi & Saatchi Australia and Japan.

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How B2B Marketers Can Get Started with Social Media

Harvard Business Review

Many B2B CEOs still believe that social media isn’t right for them. But social media marketing can offer B2B marketers a range of benefits if they take advantage of it, from increasing engagement and influencing decision making before the sales call to customizing sales messages and enhancing their company’s reputation.

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Data Can Do for Change Management What It Did for Marketing

Harvard Business Review

Retailers combine data on demographics and weather to predict sales and develop merchandising plans. Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters. One area so far relatively untouched is change management.

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Speed Up Your Product Development Without Losing Control

Harvard Business Review

There are real benefits to this real-time business capability: getting to market faster, capturing value quicker, more immediate responsiveness to customer needs. As Andy Singleton, CEO at Assembla , explained to me, continuous deployment can be both cheaper and lower risk. HubSpot’s Small Development Teams and “Feature Gates”.

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Are Business Schools Creating Higher-Ambition Leaders?

Harvard Business Review

Recently, my colleagues and I interviewed dozens of these higher-ambition CEOs , all of whom taught us a valuable lesson: integrity is at the heart of great leadership. Higher-ambition CEOs know who they are, and how they lead and run their companies reflects their personal values and principles. Personal Integration.

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A Way to Gauge How Well Your Company Is Really Performing

Harvard Business Review

Just change the peer group, and a laggard becomes a leader, or vice versa. When Jack Welch was CEO of GE, he famously tasked each business with achieving number 1 or number 2 status in its industry, a goal-setting principle that echoes across the decades. What about the effect of macroeconomic ups and downs?