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Decision Making Scenarios

Coaching Tip

One of the most potent of the weapons of influence around us is the rule for reciprocation. Cialdini, author of "The Psychology of Persuasion" (William Morrow, 1993). No one can avoid their influence. Think about the problem on your own before consulting others. Be open-minded. Status-Quo.

Cialdini 138
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Givers give without expectation of immediate return.

Coaching Tip

s, the consultants who mentor ceaselessly — are inspiring and humbling, even if they are a bit intimidating in their natural expansiveness. Rule for Reciprocation: "One of the most potent of the weapons of influence around us is the rule for reciprocation. Cialdini, author of "The Psychology of Persuasion" (William Morrow, 1993).

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Buy-In – The Imperative Strategy

Strategy Driven

In his book entitled Influence by Robert Cialdini he explains that one of the most influential words in the English language is ‘because’. Consulted: provides information and/or expertise. Informed: needs to be notified of results but not necessarily be consulted. Accountable: has authority to sign off.

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Keeping Your Clients Loyal, From Wherever You Are

Harvard Business Review

Except for the most bedraggled of new consulting firm recruits, no one is on-site with clients 24-7. But these days, you're just as likely to be doing business across the world as down the street (just yesterday, I was Skyping from Boston with a client in Vancouver).

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Getting Ahead by Leading Across

Harvard Business Review

The daughter of a senior corporate executive, she had all the right tickets including an MBA from a top school and several years of experience with a prestigious management consulting firm. Smart as a whip, she possessed impressive analytical skills and a tremendous drive to produce results.

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The Ten Most Important Business Challenges and Which Book to Consult for Each

First Friday Book Synopsis

Whenever asked to recommend business books, I immediately inquire, “What is the single greatest challenge that you and your organization now face?” ” Of course, responses vary but over time, these seem to be the ten challenges most frequently cited, followed by the book(s) I think will be most helpful.

Books 100
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11 Books Every Young Leader Must Read

Harvard Business Review

Those interested in leadership might consult the syllabus for David Gergen's leadership course (PDF) at Harvard's Kennedy School of Government or the syllabus his colleague Ron Heifetz uses for his course on adaptive leadership (PDF). Robert Cialdini, Influence: The Psychology of Persuasion.

Books 18