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Advice for Marketing Executives During Tough Times

Marshall Goldsmith

Q: Do you have any specific suggestions for marketing executives in this challenging climate? During hard times companies often cut back on marketing budgets. As business becomes more competitive, marketing executives face increasing pressure to demonstrate the value that their function is adding to the firm. A: Great question.

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The Most Successful Brands Focus on Users — Not Buyers

Harvard Business Review

We also supplemented the survey with well-known brand rankings, Net Promoter Scores (NPS), and an analysis of their marketing expenditures and strategies. Vail Resorts remade their entire marketing strategy with a program called EpicMix. In many organizations, marketing comes after product development.

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There Are 4 Futures for CMOs (Some Better Than Others)

Harvard Business Review

These executives have responsibilities we might expect to reside within marketing. That leaves Chief Marketing Officers with a decision — do you see the rise of these roles as an opportunity or a threat? Marketing faces a particular challenge since customer engagement has traditionally been considered its domain.

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A Case for Why Health Systems Should Partner with Pharmacies

Harvard Business Review

So it’s not surprising that pharmacists have the greatest positive influence , compared with other health professionals, on patients’ medication adherence. We subsequently observed meaningful reductions in smoking rates in regions where we have a large market share. Retail health care is good for health systems.

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Charlie Ackerman on Winning A World in Flux

HR Digest

Our BRGs are voluntary and are typically developed by associates who want to drive and influence our workplace culture. The pandemic hasn’t diminished market demand for continuous innovation, but it also presented the opportunity for Bosch to re-evaluate how we build strong relationships and collaborations in an ever-evolving world. .

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How Cloud Computing Is Changing Management

Harvard Business Review

“It’s already changing organizations, by moving IT from a cost center to something with a place at the table in a lot of different meetings,” said Chris Jackson, head of cloud platforms at Pearson, a global learning company. “With the cloud, we can replicate processes more quickly,” he said.

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Obama and Romney Are Ignoring Hispanic Voters

Harvard Business Review

Hispanics to elevate the influence of their voices as educators, corporate leaders and policy makers — a critical need when you consider that Hispanics will represent 30% of America by 2050. Take the time to understand why cultural values influence Hispanics. Think profit center, not cost center.