Harvard Business Review

AUGUST 24, 2016

This isn’t the fault of the technology or the CTO, who usually manages it. For most organizations, it’s calibrated to drive sales, which means sales conversions are the primary metric it follows. Because it involves software, many companies make it the CTO’s responsibility. Turning data into action.

CRM 8

CRM Execution CTO Metrics 8

Harvard Business Review

JUNE 25, 2015

Sure, there are exceptions who are both visionary CEOs and innovators — Steve Jobs and Jeff Bezos, for example — but there are very few companies that can stomach that sort of leadership. This is not a CTO role or a role that reports to the CEO. You do not work for the CEO, or alongside the CTO, CIO, and CFO.

Entrepreneur 8

Entrepreneur CTO Business Model CEO 8

Harvard Business Review

AUGUST 22, 2013

So, if the business leadership agrees that capability A is twice as important to realizing their goals as capability B, capability A is targeted for twice as much investment. Projects can then be assessed on contribution to the needs of that pillar, rather than purely on financial metrics like ROI. IT Doesn''t Matter (to CEOs).

Innovation 8

Innovation CIO ROI CTO 8

Harvard Business Review

DECEMBER 13, 2017

Defining and tracking success metrics. Eriksson, Banfield and Walkingshaw ’s book Product Leadership has a section that has a lot more detail on this topic). Founder/CTO/CEO relationship with PM – Especially in earlier stage companies, it’s important to know how involved the Founder/CEO/CTO is in the product process.

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

AUGUST 6, 2015

“When you’re a technical expert, you know your value to the organization,” says Wanda Wallace, President and CEO of Leadership Forum and author of Reaching the Top. ” This research had two advantages: One, it made the hiring process go more smoothly and, two, it has helped Emily manage Heather, her new CTO.

Management 8

Management How To CTO Mentor 8

Harvard Business Review

JUNE 17, 2015

Charlie Hill , Distinguished Engineer and CTO, IBM Design, told us, “To deliver fundamentally different and better user experiences, designers want to take a step back and observe users actually doing their jobs. And they are continuing to refine the process and remove bottlenecks, as they seek to improve new metrics for speed.

Productivity 8

Productivity Products Customer Intimacy Software 8