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Great Corporate Strategies Thrive on the Right Amount of Tension

Harvard Business Review

.” We like to call it “strategic stress.” ” The “ Yerkes-Dodson Law ,” which has been used in research that examines the relationship between stress and individual performance, shows that stress increases performance up to a certain point, but not beyond that point.

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How We Revolutionized Our Emergency Department

Harvard Business Review

Rethinking the time-honored processes upon which our daily operations depended would require overcoming the complacency that pervades many large academic medical centers. We enlisted experts in operational effectiveness and service excellence, and both leaders and front line staff were trained on the principles of lean manufacturing.

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Whole Foods Is Becoming Amazon’s Brick-and-Mortar Pricing Lab

Harvard Business Review

By buying Whole Foods, Amazon gets virtually limitless possibilities to test products and services, test price points and assortment interactions, redefine the price perception for organic and healthier foods, merge offline and online shopping experiences, and perhaps test home delivery or store pickup with ideal early adopters.

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25 Years Ago I Coined the Phrase ?Triple Bottom Line.? Here?s Why It?s Time to Rethink It.

Harvard Business Review

Management concepts, by contrast, operate in poorly regulated environments where failures are often brushed under boardroom or faculty carpets. It was supposed to provoke deeper thinking about capitalism and its future, but many early adopters understood the concept as a balancing act, adopting a trade-off mentality.

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Using Big Data to Make Wiser Medical Decisions

Harvard Business Review

My clinician was perplexed: Was this sudden increase caused by a stressful commute (the Massachusetts Turnpike is awful), too much tea (caffeine and theobromine), or work-related anxiety? The idea was presented to BIDMC’s senior-management operating council and then to the Board’s IT oversight committee.