Strategy Driven

AUGUST 26, 2021

SaaS enterprises need to identify a suitable sales model from the start of their operations. It would be cost-ineffective to try and convince people used to lower rates to buy your higher-priced merchandise. You need a sales operation to identify, nurture, and close deals with customers on contracts.

Strategy 98

Strategy Price Self-aware Software 98

Harvard Business Review

JANUARY 27, 2017

In reality, “handoffs” and transitions prove to be significant operational problems. At one American retailer, an autonomous ensemble of algorithms replaced the entire merchandising department. It’s a different kind of engineering.” It feels like a living, breathing thing.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

AUGUST 6, 2014

content (news, finance, weather) into two Chinese languages, and directory access to 20,000 web sites, an approach that the company had adopted elsewhere. search engine company Inktomi in 2002. By mid-2004, however, the operation was mired in conflict over control and differences in management style.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Harvard Business Review

NOVEMBER 27, 2018

We have algorithms for recommender systems, merchandise buying, inventory management, relationship management, logistics, operations — we even have algorithms for designing clothes! Don’t bury it under another department like marketing, product, finance, etc. You need to create an environment in which it can thrive.

Learning-by-Doing 10

Learning-by-Doing Engineering Metrics Cost 10

Harvard Business Review

FEBRUARY 8, 2013

Business units come and go, but finance, HR, IT, marketing, legal, and R&D are forever. For example, Walmart doesn't succeed just because of a strong operations group. Nonetheless, many CEOs and top executives struggle with their functional organizations, and some question whether the established functional model is still relevant.

Supply Chain 8

Supply Chain Real Estate Short-term Merchandising 8