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Are These Systems Serving or Subverting Organization Results?

The Practical Leader

Harvard Business School Professor Ted Levitt, a leading research and author in management, marketing, and former editor of Harvard Business Review, said “Early decline and certain death are the fate of companies whose policies are geared totally and obsessively to their own convenience at the total expense of the customer.”

System 52
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The Live Enterprise Model

Eric Jacobson

Authors Jeff Kavanaugh’s and Rafee Tarafdar’s new book, The Live Enterprise , is all about how to create a continuously evolving and learning organization. They explain that the very nature of organizations has come under pressure. IT systems are evolving from static processing engines to agents of change.

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What we see…

Deming Institute

Maintaining an investment in such a dedicated learning environment for 15+ years is no small feat, especially with the challenges of the idiosyncrasies of the partner nations. I also continue to refine my thinking about continuous improvement, including how Toyota operates. Deming is the core of our management.” .

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The Winners of the Management 2.0 Challenge: How They Are Reinventing Management

Harvard Business Review

Just two months ago, we announced the Management 2.0 Challenge , asking how could technology inform and enable management innovation. That may seem obvious in the age of the crowd, but it's far from operational. New lines of business created via the innovation engine account for 20% of the company's total revenue.

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Insourcing at GE: The Real Story

Harvard Business Review

You may recall that NUMMI was a joint venture of Toyota and GM, where Toyota took over one of GM''s worst plants and turned it around with a new management system — using many of the same people and the same unions. We can have engineering work more closely with production. manufacturing, management had to take a big swing.

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Reflecting on David Garvin’s Imprint on Management

Harvard Business Review

Garvin was a generalist more than a specialist, perhaps because he came of age at HBS during the 1980s, when the school’s primary focus was the development of skilled general managers. A Sloan Management Review article (which I had the pleasure of working on) provides valuable context for Garvin’s most-read HBR articles.

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The Core Incompetencies of the Corporation

Harvard Business Review

Strangely, most CEOs seem resigned to this fact, since few, if any, have tackled the challenge of innovation with the sort of zeal and persistence they’ve devoted to the pursuit of operational efficiency. And finally, large organizations are emotionally insipid. Large organizations squander more human capability than they use.