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Are These Systems Serving or Subverting Organization Results?

The Practical Leader

As engineer and co-founder of the Center for Systems Awareness, Peter Senge, said in The Fifth Discipline: The Art and Practice of The Learning Organization , “Structure influences behavior. ” Many organizations induce learned helplessness.

System 52
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The Live Enterprise Model

Eric Jacobson

Authors Jeff Kavanaugh’s and Rafee Tarafdar’s new book, The Live Enterprise , is all about how to create a continuously evolving and learning organization. They explain that the very nature of organizations has come under pressure. IT systems are evolving from static processing engines to agents of change.

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What we see…

Deming Institute

Maintaining an investment in such a dedicated learning environment for 15+ years is no small feat, especially with the challenges of the idiosyncrasies of the partner nations. I also continue to refine my thinking about continuous improvement, including how Toyota operates. Yet, what can be said of the limits to standardization?

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Insourcing at GE: The Real Story

Harvard Business Review

We can have engineering work more closely with production. To spread the new culture more broadly, management decided to form another cross-functional team (a "Little Big Room") to define tenets about how they would operate. They saw hourly workers deeply engaged in reviews of operational performance measures, solving complex problems.

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The Winners of the Management 2.0 Challenge: How They Are Reinventing Management

Harvard Business Review

That may seem obvious in the age of the crowd, but it's far from operational. Software company Rite-Solutions has developed a state-of-the-art "innovation engine" to unearth the organization's hidden genius. New lines of business created via the innovation engine account for 20% of the company's total revenue.

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Reflecting on David Garvin’s Imprint on Management

Harvard Business Review

I’ll fast-forward through the next decade, when Garvin, trained in operations, helped to answer the question much of America was obsessed with at the time: How Japanese automakers could make higher-quality, more-reliable cars than Americans, while charging less for them.

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The Core Incompetencies of the Corporation

Harvard Business Review

Strangely, most CEOs seem resigned to this fact, since few, if any, have tackled the challenge of innovation with the sort of zeal and persistence they’ve devoted to the pursuit of operational efficiency. And finally, large organizations are emotionally insipid. Large organizations squander more human capability than they use.