article thumbnail

Six Guidelines for Resolving Intergenerational Conflict

Coaching Tip

Generational Signposts shape ideas about everything from expectations and perceptions about what the working environment will provide and how people should behave as employees, to company loyalty and work ethic. . . Here are some guidelines for resolving intergenerational conflict: . .

article thumbnail

What is HR Analytics?

HR Digest

This metric helps HR professionals understand employee loyalty, engagement, and satisfaction, and informs targeted retention initiatives. Ethics and Privacy Considerations When implementing HR analytics, organizations must prioritize ethics and privacy considerations.

Metrics 98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Strategies to Create a Positive Working Environment

HR Digest

Establishing guidelines for respectful and constructive communication to ensure that discussions remain productive and inclusive. Encouraging transparency, trust, and ethical behavior at all levels of the organization to foster a culture of integrity and accountability.

article thumbnail

How to Create Outstanding Customer Service in Your Company

Strategy Driven

Good service is more than a facade, it needs to be the work ethic of the company if it’s to be successful. There also needs to be guidelines in place that tells the employees how long they have to reply to the customer and what they can do to help them. Utilizing other types of communications can also help, such as social media.

Company 51
article thumbnail

If Customers Knew How You Use Their Data, Would They Call It Creepy?

Harvard Business Review

As the number of uses for data continues to grow, more and more of these uses have the potential to raise consumers’ ethical and normative hackles. Even data brokers are starting to acknowledge the need to foster a discussion about the ethical uses of data. If consumers knew how you were using data, would they cringe?

article thumbnail

What Marketers Should Know About Personality-Based Marketing

Harvard Business Review

But as behavioral scientist Cass Sunstein has cautioned , there are sound uses for personal data on social media if handled ethically. Personality insights and other aspects of behavioral science offer opportunities to better connect with individuals, and if done ethically it can be beneficial for consumers and businesses alike.