Remove Ethics Remove Hotels Remove Innovation Remove Leadership
article thumbnail

BIF-6: Stunning Sights, Interesting People, Innovative Ideas

Michael Lee Stallard

Michael Lee Stallard Insights on Leadership and Employee Engagement Home About Hire to Speak Press Kit BIF-6: Stunning Sights, Interesting People, Innovative Ideas Published by Michael Lee Stallard on September 15, 2010 06:16 pm under connection culture Life is good! why is everyone smiling?

article thumbnail

The Toxic Leader

N2Growth Blog

There is a new definition of leadership in our lexicon. Yet rather than being weeded out, they seem to survive and thrive in an institutional ethic that values by choosing short term greed over longer-term value and culture. Let’s say you have the choice to make between choosing one person for a senior leadership role over another.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Real-world examples of customer service

Lead on Purpose

We had the flights, the hotels (yes, plural…I’ll come back to that) and six days of fun planned at Universal Studios and several other theme parks. Next I called the Marriott hotel. When I called today to rebook our trip, which hotel do you think I called? They have simply made me a happy customer. It was so easy!

Examples 113
article thumbnail

Meet My Next Group of Coaches!

Marshall Goldsmith

Whitney Johnson – Thinkers 50 award-winning Management Thinker 2015-17, Disruptive Innovation expert, author Disrupt Yourself: Putting the Power of Disruptive Innovation to Work. Liz Wiseman – Bestselling author of Multipliers, Thinkers 50 Top Ten Leadership Thinker 2015-17, Winner of the ATD Champion of Talent Award.

article thumbnail

Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Jim Kim (President of the World Bank), Peter Drucker (founder of modern management), Paul Hersey (noted author, teacher, and personal mentor of mine), and Warren Bennis (one of the world’s greatest leadership thinkers of his time). Has been recognized as the World’s #1 Leadership Thinker. Author of two best-selling leadership books.

article thumbnail

John Wooden: What the Obituaries Missed

Michael Lee Stallard

The following season NAIB officials invited Indiana State again, and this time decided they would allow Clarence to play, provided he didn’t stay at the hotel with his teammates and wouldn’t be seen publicly with them. Once again the coach declined. He always said, “You’re as good as anybody, but you’re no better than anybody.”

Follow-up 360
article thumbnail

Is Employee Engagement Just a Reflection of Personality?

Harvard Business Review

Or think of when you read a Tripadvisor, Amazon, or IMDB review of a hotel/product/movie: to what degree does that review convey information about the object being rated, versus the person reviewing it? Frustrated employees are often a warning sign of broader managerial and leadership issues which need to be addressed.