Remove IT Strategy Remove Leadership Remove Management Remove Tactics
article thumbnail

There Are Two Types of Performance — but Most Organizations Only Focus on One

Harvard Business Review

Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers. But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. The first type is known as tactical performance.

article thumbnail

The 2010 Execution Round-Up: Six Companies That Couldn't 'Get It.

Strategy Driven

It appears Nokia was not able to coordinate decisions and activities across departments or levels of management. Many innovative ideas became the victims of in-fighting among managers who had competing objectives. Why was this once-dominant player unable to execute and maintain its market position? When one million bottles of St.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

“Competitive Intelligence” Shouldn’t Just Be About Your Competitors

Harvard Business Review

While large consulting firms push expensive “war games” at the leadership level, Jessica ran cheap and quick local games based on local market dynamics. She then fed the results as market intelligence input into a senior leadership competitive game. Simply and clearly put, CI is a perspective on changing market conditions.

article thumbnail

You’re Never Too Experienced to Fake It Till You Learn It

Harvard Business Review

In my research on how experienced managers and professionals step up to bigger leadership roles, I have observed both the value and the difficulty of returning to our youthful, fake-it-till-you-learn-it strategies. Still, she persisted, adjusting her tactics along the way. Leadership development Leadership transitions'

article thumbnail

Three Ways CIOs Can Connect with the C-Suite

Harvard Business Review

To that end, the role of the CIO must be strategic instead of tactical. Define Your Strategy. CIOs need to develop an affirmative IT strategy that begins by identifying old behaviors to give up, new behaviors to adopt, and remaining behaviors to do differently. IT management' Or maybe it doesn''t really need to be done.

CIO 8
article thumbnail

Build a ‘Quick and Nimble’ Culture

Harvard Business Review

He talked with HBR about why a company’s culture is more important than its strategy — and some of the innovative tactics that CEOs have used to help create a high-performing culture. A lot of managers just let culture happen — it becomes the sum of the personalities, good and bad, that work in an organization.

CEO 10
article thumbnail

Eight Ways to Communicate Your Strategy More Effectively

Harvard Business Review

By building internal campaigns based on market and customer insights, you bring your strategy to life for your employees through this important lens. Expose managers first then provide them with easy-to-implement formats for bringing their teams together, with toolkits that include all the materials they'll need.