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Balancing Profit and Purpose with Your Digital Transformation

Harvard Business Review

Digital transformation can be a tool for doing both well and good. In response, the company proposed implementing a “KPI butterfly” to balance doing well (making money) against doing good (protecting society) as part of its digital transformation process.

KPI 25
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The Importance of Business Intelligence Software and Why It’s Integral for Business Success

Strategy Driven

How quickly and accurately a company responds in this technology-driven competitive market is the main difference between success and failure. Business intelligence technologies have several functions that improve their performance, and one of them is reporting. The Main Benefits of Business Intelligence Software.

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Organizational Performance Measures – Post System Implementation Challenges

Strategy Driven

A performance measurement system’s complexity and organizational impact can bring with it many people, process, and technology challenges post implementation. Become a StrategyDriven Premium Member to gain access to the entire article and the over 100 other StrategyDriven members-only articles, whitepapers, models, and tools and templates.

System 50
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Organizational Performance Measures Best Practice 33 – Predictive Performance Indicators

Strategy Driven

Determining those managerial, behavioral, environmental, programmatic, and technological factors driving overall outcomes is both an art and a science. Become a StrategyDriven Premium Member to gain access to the entire article and the over 100 other StrategyDriven members-only articles, whitepapers, models, and tools and templates.

KPI 50
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Bots Won’t Just Help Us Buy Stuff. They’ll Help Us Become Better Versions of Ourselves

Harvard Business Review

The tool might suggest that the executive start an email with “Hi Michael” rather than the brusquer “Michael:” or that they soften their “Tell them to do it by 5 PM” to “Could your team get this back to me by 5 PM? Tracking which selves deliver the best performance and outcomes could become a new KPI.

KPI 8
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Four Ways to Scale Digital Capabilities on Your Team

Harvard Business Review

Make your organization more effective by hiring people with the ability to explain the tools, value, and methods of digital strategy to people who otherwise may not use or fully understand them. You can also identify a knowledge sharing goal as a Key Performance Indicator (KPI) of project success, alongside on time and on budget.

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Data-Driven Management Can Also Be Compassionate

Harvard Business Review

” No, Bezos shouldn’t embed a C@D—Crying@Desk—metric on his KPI dashboard. As the New York Times article observed, “Amazon uses a self-reinforcing set of management, data and psychological tools to spur its tens of thousands of white-collar employees to do more and more.