Remove Leadership Remove Operations Remove Resistance Remove Six Sigma
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015: How to Deal with Resistance to Change | Featuring Megan Burns

Engaging Leader

Guest Megan Burns is a consultant, speaker, & managing director of Operations Strategy Consulting. A certified Six Sigma Master Black Belt, Megan has worked with companies throughout North America and in 14 different countries. What are the different types of resistance to change that leaders often face?

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Five Jobs Made More Effective With Change Management

Change Starts Here

Plowing forward without consideration of the changes people have to go through leads to resistance, delays, and added costs. Jobs that focus on process improvement, such as industrial engineers, Six Sigma Black Belts, and operations managers, are usually redesigning people’s jobs. Process Improvement.

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Avoid Doing the Wrong things Righter…But, “By What Method?”

Deming Institute

Learning to do things “right” is important and all sorts of training exist for doing so, including Lean Six Sigma, Kaizen, Plan-Do-Study-Act, Statistical Process Control, and ISO certifications to name just a few. Note particularly the significant and profound difference between quadrants three and four.

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Understanding Fear of Process Improvement

Harvard Business Review

Discussions about process improvement failures sprang up recently on two different LinkedIn groups I participate in, and most members cited a lack of leadership from the top as the primary reason. Six Sigma or Lean) the right way. Why do cultures resist change? People resist change that is imposed on them.

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Building a Software Start-Up Inside GE

Harvard Business Review

How can these companies overcome the inevitable leadership, organizational, and cultural challenges involved? Many software developers at GE were concerned about reliability and security, which led some of them to resist moving some of the capabilities to the “cloud.” ” Integrating with the Mother Ship.

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Cutting Costs Without Cutting Corners: Lessons from Banner Health

Harvard Business Review

Next, the 10-member senior leadership team used a variety of means, such as town halls, and videos of executives explaining the plan, to clearly and repeatedly communicate the urgent need for cost reduction as a requirement for process redesign across the system that would ultimately improve patient care. Capitalize on success.

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Why Your Customers Hate You and How to Fix It

Skip Prichard

Brandt, CEO and founder of The MPI Group and an award-winning journalist, has devoted more than two decades to studying leadership in effective, purpose-driven organizations. In the real world, of course, change is not easy, and resistance is not only common, but to be expected. How did we become such nincompoops? Will it ever stop?

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