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015: How to Deal with Resistance to Change | Featuring Megan Burns

Engaging Leader

Guest Megan Burns is a consultant, speaker, & managing director of Operations Strategy Consulting. A certified Six Sigma Master Black Belt, Megan has worked with companies throughout North America and in 14 different countries. What are the different types of resistance to change that leaders often face?

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Understanding the Importance of Business Process Design

Strategy Driven

BPD is important for endless reasons including; Proper Alignment of Operations with Business Strategy: To change or modify the business strategy usually requires improving multiple operations being performed by different people involved in a business. Augments Operational Effectiveness: ?

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Five Jobs Made More Effective With Change Management

Change Starts Here

Plowing forward without consideration of the changes people have to go through leads to resistance, delays, and added costs. Jobs that focus on process improvement, such as industrial engineers, Six Sigma Black Belts, and operations managers, are usually redesigning people’s jobs. Process Improvement.

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Avoid Doing the Wrong things Righter…But, “By What Method?”

Deming Institute

Learning to do things “right” is important and all sorts of training exist for doing so, including Lean Six Sigma, Kaizen, Plan-Do-Study-Act, Statistical Process Control, and ISO certifications to name just a few. Note particularly the significant and profound difference between quadrants three and four.

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Understanding Fear of Process Improvement

Harvard Business Review

Six Sigma or Lean) the right way. Why do cultures resist change? People resist change that is imposed on them. Discussions about process improvement failures sprang up recently on two different LinkedIn groups I participate in, and most members cited a lack of leadership from the top as the primary reason. I see three: 1.

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Building a Software Start-Up Inside GE

Harvard Business Review

Many software developers at GE were concerned about reliability and security, which led some of them to resist moving some of the capabilities to the “cloud.” An ingrained industrial mindset keeps things “within the yellow lines,” focused on controlling operations or managing safety.

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Cutting Costs Without Cutting Corners: Lessons from Banner Health

Harvard Business Review

By identifying opportunities to fundamentally change how administrative services were delivered, the senior executives led by example and communicated a willingness to do their part in cutting costs by focusing on their own departments first – a messaging that helped dampen organizational resistance to change. Capitalize on success.

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