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7 Outsourcing Trends You Should Keep an Eye on in 2020

Strategy Driven

Furthermore, the media and information industries will continue to invest in telecommunications outsourcing. In 2020, the market grew to $180 billion. Experts also believe that the quantum computing market will reach a value of $8 billion globally by 2027. Telehealth Market to Make Waves.

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OTT Video Is Creating Cord-Extenders, Not Cord-Cutters

Harvard Business Review

Here’s what we know: The $290 billion global television market is being disrupted by six billion mobile devices and a new generation of consumers that demand their programing when, how, and where they want it. Video is no longer the cornerstone of revenue for cable operators.

Video 8
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The Inevitable Disruption of Television

Harvard Business Review

Initially, these innovations are adopted only by the least demanding industry consumers or those who couldn't afford to participate in existing markets (like the college students who use Reddit to find entertaining Youtube videos instead of paying for HBO). People are primed to embrace disruption in telecommunications.

Rogers 15
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Artisans Must Balance the Books

Harvard Business Review

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities.

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The Right CEO Personality for Process Improvement

Harvard Business Review

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched.

Process 15
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India’s Botched War on Cash

Harvard Business Review

In the meantime, retail and wholesale markets have stalled around the country. billion annually in currency operations costs. The disruptive action did not originate in a small segment of the market; it was launched nationwide. Related Video. According to our study, the Cost of Cash in India , these institutions spend $3.5

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The Next Frontier of Judgment - Across Enterprises

Harvard Business Review

Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market. Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market.