A Brief History of Quality, Part 1 – “Time has no divisions to mark its passage…”
Deming Institute
DECEMBER 31, 2018
Far removed from children’s stories about magical and imaginary beings and lands of the likes of Cinderella, with spells terminating at midnight, we are well accustomed to coupons having an expiration date. It has now shifted to the quality status of “bad,” beginning with the smallest increment of time one can imagine.
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