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IT Organizations Built to Last

Strategy Driven

Customer centricity as a strategy reorients the entire business-operating model around the customer; it means understanding the customer’s point of view and respecting the customer’s interest. This type of progressive workplace culture nurtures loyalty to the company – especially in younger employees. About the Author.

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Myths of the Gig Economy, Corrected

Harvard Business Review

Back in 2013, a much-touted survey suggested that by 2020 — just over a year from now — a whopping 40% of the workforce would be so-called contingent workers, a number that would include contractors, temps and the self-employed. The measurements can vary a lot and so can the predictions for how much it’s likely to expand.

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The Comprehensive Business Case for Sustainability

Harvard Business Review

This can disrupt a firm’s ability to operate on schedule and budget. Of the respondents, 72% said that climate change presents risks that could significantly impact their operations, revenue, or expenditures. billion in mining projects since 2010. ” Improving risk management. Fostering innovation.

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How to Quantify Sustainability’s Impact on Your Bottom Line

Harvard Business Review

Specifically, our analysis found that the net benefits to ranchers ranged from $18 million to $34 million (12% to 23% of revenues) in net present value projected over 10 years. For slaughterhouses and retailers (Brazilian operations), we also projected positive benefits: $20 million to $120 million (0.01% to 0.1% of revenues).

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Leader Profile: Clayton Daniels

Eric Jacobson

Clayton (Clay) Daniels is VP of Operations , Midwest Service & Solutions at Kansas City-based U.S. Engineering in November 2013. Daniels : Several project management skills translate to skills indicative of a Vice President. Daniels : Several project management skills translate to skills indicative of a Vice President.

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How CMOs Can Get CFOs on Their Side

Harvard Business Review

Just 36 percent of CMOs, for example, have quantitatively proven the short-term impact of marketing spend, according to the 2013 CMO Survey (and for demonstrating long-term impact, that figure drops to 32 percent). Moreover, the previous year’s survey showed that 63 percent of projects do not use analytics to inform marketing decisions.

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