Remove Balanced Scorecard Remove Operations Remove Productivity Remove Technology
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Performance Measurement

Strategy Driven

They might include sales productivity metrics such as market share, the company’s ability to charge premium prices relative to peers, or sales force productivity. Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth.

ROIC 62
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Many Strategies Fail Because They’re Not Actually Strategies

Harvard Business Review

Town hall meetings are organized, employees are told to change their behavior, balanced scorecards are reformulated, and budgets are set aside to support initiatives that fit the new strategy. “We want to be the number one or number two in all the markets in which we operate” is one of those. Consider Hornby again.

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Big Data Doesn't Work if You Ignore the Small Things that Matter

Harvard Business Review

Companies would do better at satisfying and retaining customers if they spent less time worrying about big data and more time making good use of "small data" — already-available information from simple technology solutions — to become more flexible, informative, and helpful.

CAPEX 15
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Artisans Must Balance the Books

Harvard Business Review

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities.

Books 13
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Avoid the Improvement Hype Cycle

Harvard Business Review

Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) This approach addresses the many shortcomings of our previous initiatives.". And "What can we do now to ensure we don't repeat the mistakes of the past?"

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The Next Frontier of Judgment - Across Enterprises

Harvard Business Review

No one would claim that new product design does not or should not involve wise judgment. No one would claim that new product design does not or should not involve wise judgment. No selling of products or services. His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work. No multimedia.

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Strategic Planning Steps

CO2

Externally, examine societal trends, political implications, technological advancements, and competitive forces. In healthy and aligned organizations, the stated values and operating values are one and the same. Create a one-page document that contains the company’s operating values, vision, and mission.