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Peter Scholtes – Leading Quality: Some Practical Approaches to the Managers New Job

Deming Institute

Peter Scholtes shared his thoughts on Leading Quality: Some Practical Approaches to the Managers New Job at the 1992 Ohio Quality and Productivity Forum conference. Everything I’ve learned about quality, just about everything maybe 95% of what I know about quality, is either from Dr. Deming or Dr. Kano or their students.

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Applying Deming Principles at Small and Medium-sized Enterprises

Deming Institute

SMED your SME journey applying Deming principles – guest post by Luciana Paulise. Edwards Deming Institute [The Institute makes 5 travel grants available each year to study the Deming Collection at the Library of Congress. I was also invited to attend to the Deming Institute Annual Fall conference in Los Angeles.

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The best and the brightest

Deming Institute

It’s interesting that there’s a book designed to teach managers how to keep the BaBs that they hired. Six years ago, we started tracking high-flying CEOs, researchers, and software developers, as well as leading professionals in investment banking, advertising, public relations, management consulting, and the law.

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Debriefing as Continuous Improvement

Strategy Driven

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. Turn-and-burn, yank-and-bank; show me how to start the engine and get out of my way.

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The Folly of Stretch Goals

Harvard Business Review

Deming insisted that companies, "Eliminate management by objective." Although the final book hasn't been written on sub-prime mortgages and the ensuing banking crisis, we do know that stretch goals played a large role in putting the investment banks in serious jeopardy. Here's why.

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Don’t Set Process Without Input from Frontline Workers

Harvard Business Review

Taylor , the founder of scientific management who died 100 years ago. Michael Power of the London School of Economics describes the resulting explosion of bureaucracy as “the risk management of everything.” A few months ago I opened a new account at a well-known UK bank at a brick-and-mortar branch. ” I said.

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The Professional: Seven New Rules

Strategy Driven

The journey of the four decades, of growing from an entry-level professional to a leader among fellow professionals invariably calls for mastery over four things: the ability to efficiently manage resources, volume, complexity and finally, rainmaking. Sustainability is part of every professional’s job.