Leading Blog

APRIL 3, 2019

For example, there are about the same number of bank tellers despite the introduction of ATMs and internet home banking technologies. Having High Levels of Emotional Intelligence. Computer systems don’t possess much in the way of emotional intelligence. So always be learning.

Emotional Intelligence 252

Emotional Intelligence Short-term Technology Banking 252

Harvard Business Review

DECEMBER 29, 2016

It’s hard for good, ethical people to imagine how these meltdowns could possibly happen. But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? Volkswagen. and the U.K., Cross-cultural differences.

Ethics 12

Ethics Company Emotional Intelligence Short-term 12

Marshall Goldsmith

FEBRUARY 8, 2018

Jim Kim – 12th President, the World Bank. Former Executive VP and Head of Strategy & Transformation at TMB Bank. Sean McGrath – Human Resources Vice-President World Bank Group. Former HR Director and member of executive management team at the National Irish Bank. Bernie Banks – Brigadier General.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Harvard Business Review

NOVEMBER 27, 2015

Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. Ironically, the most empathic FTSE companies are a bank and a tobacco firm. Royal Bank of Scotland/NatWest. Deutsche Bank.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

JULY 31, 2018

Systems that provide a targeted emotional analysis for learning purposes. In 2009, Philips teamed up with a Dutch bank to develop the idea of a “rationalizer” bracelet to stop traders from making irrational decisions by monitoring their stress levels, which it measures by monitoring the wearer’s pulse.

Self-aware 8

Self-aware Analysis Brand Automotive 8

Harvard Business Review

JANUARY 12, 2018

Vincent Siciliano, CEO of California-based New Resource Bank , was brought in to turn things around and restore the bank’s founding mission, which is to “serve values-driven businesses and nonprofits that are building a more sustainable world.” A year later, the bank sent out another employee survey.

Self-aware 8

Self-aware Banking Open-book CEO 8

Harvard Business Review

JANUARY 8, 2014

One bank lost more money in a few weeks than it had accumulated over the previous century. From the beginning, he vowed to consider only the strongest candidates to join him: people with double degrees from top schools, international experience, high emotional intelligence, and remarkable career trajectories.

Emotional Intelligence 10

Emotional Intelligence GDP McKinsey Airlines 10