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Does Misinformation Start With Us?

The Horizons Tracker

Various hypotheses exist to explain why misinformation is so rampant, from government interference to cybercrime, but new research from the University of Toronto’s Rotman School of Management suggests the real culprit is somewhat closer to home. Banks were ripping them off, for example, or neighbors were being defrauded.

Banking 84
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Managing Ebola Will Take Powerful Communication

Harvard Business Review

Whether the worlds scariest outbreak of Ebola can be managed may come down to communications. In rural Ghana, folk media (puppetry, songs, proverbs, theater, and storytelling) has combatted HIV/AIDS, according to CARE International researchers. Here is why drama andstorytellingwork. Can they be convincing?

Power 9
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When an Ad Campaign Goes Horribly Wrong

Harvard Business Review

If there is one piece of advice that might have saved Danske Bank from an explosion of negative publicity around its latest ad campaign, it might have gone something like this: "A new normal demands new standards.". And, in what must be bitter irony for the brand's managers, it just so happens to be the title of the ill-conceived ad itself.

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Automation Won’t Replace People as Your Competitive Advantage

Harvard Business Review

If you can build that kind of system as an enterprise, there is no reason to break the bank recruiting superstars or otherwise allow the top percentiles of your talent to walk away with “winner takes all” rewards. In our highly competitive economy, managers may be too easily seduced by the apparent advantages of automation.

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Data Analysis Should Be a Social Event

Harvard Business Review

Big data managed this way may well improve your retention numbers but not transform your company. On the management side, there is increasing evidence that co-creative processes involving consumers and other stakeholders can have a transformative effect on key processes such as new product development.

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Win Back Trust with Raw, Unscripted, and Real Messaging

Skip Prichard

We view control over our time as more important than “lots of money in the bank” as a sign of success. The world isn’t going 100% towards raw and away from longer form storytelling or high production value content. But longer form storytelling still connects with us on an emotional level. We want greater self-sufficiency.

Brand 113
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Lessons for Social Entrepreneurs from the Microfinance Crisis

Harvard Business Review

The microfinance industry has in just a few years gone from making headlines for the Nobel Peace Prize to stories about limited impact, allegedly abusive tactics, client suicides, government crackdowns, major lenders struggling with insolvency and the forcible removal of Mohammed Yunus as Managing Director of Grameen Bank.