The Practical Leader

MARCH 13, 2024

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. Functional or departmental silos managed by a management hierarchy create a top-down pyramid.

System 52

System Organization Levitt Root Cause Analysis 52

Harvard Business Review

NOVEMBER 1, 2018

I’ve spent my career helping companies address their data and data quality opportunities. Fortunately managers, aided by a senior data scientist engaged for a few hours a week, can introduce five powerful “tools” that will help their existing teams start to use analytics more powerfully to solve important business problems.

Root Cause Analysis 14

Root Cause Analysis Team Analysis Learning-by-Doing 14

Great Leadership By Dan

JULY 9, 2012

?????. Kodak European Management Development Program. Having spent most of my career in corporate training, I’ve attended more training programs than the average bear. However, there were a few that taught me things that I’ve used throughout my career and still use today. 2000, Lausanne, Switzerland (can you find me?). ?????

Training 233

Training Root Cause Analysis Sample Situational Leadership 233

Harvard Business Review

FEBRUARY 19, 2018

We turn to productivity tools or apps that promise to help us manage mounting pressures or we look for ways to alleviate our discomfort: find a different job, hire a new employee to take on an increased workload, or switch careers. Analysis alone isn’t enough. But these solutions are often temporary and ineffective.

Stress 15

Stress Root Cause Analysis Learning-by-Doing Globalization 15

Harvard Business Review

DECEMBER 13, 2016

In a 2013 Management Research Group survey , when executives were asked to select the leadership behaviors that were most critical to their organization’s future success, 97% of the time they chose being strategic. What are the steps that you have taken during your career to become a more strategic thinker?

Strategic Planning 8

Strategic Planning Root Cause Analysis Tactics Industry 8

Harvard Business Review

JUNE 5, 2014

The manager’s answer: “I don’t want to be a Chicken Little about this.” First, Maryann Keller, a former auto analyst, notes that, historically, GM hasn’t invested in root-cause analysis. So it had to use the washer fluid itself to cool down.” It’s not my job.”

Root Cause Analysis 8

Root Cause Analysis Edmondson Industry CEO 8

Frank Sonnenberg Online

APRIL 18, 2021

Guest Post By Sarah Hiner. We all like quick fixes. Got a rash? Apply some cream to make it go away. If it still doesn’t go away, apply a stronger steroid cream—that will “fix it.” When a child is crying, give him or her a pacifier or a treat to quiet him down. For an older child, hand him a screen—he will be quiet. Problem solved.

Diversity 137

Diversity Short-term Root Cause Analysis Class 137