Harvard Business Review

AUGUST 27, 2012

Initially, these innovations are adopted only by the least demanding industry consumers or those who couldn't afford to participate in existing markets (like the college students who use Reddit to find entertaining Youtube videos instead of paying for HBO). People are primed to embrace disruption in telecommunications.

Rogers 15

Rogers Telecommunications Disruptive Innovation Innovation 15

Harvard Business Review

NOVEMBER 23, 2010

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Rather, they were abandoning their businesses because of bad bookkeeping.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

NOVEMBER 30, 2010

You could go to your local Big Box Store or mall in the middle of the night to get in line for the X-Box Kinect or a copy of the video game Call of Duty: Black Ops. In my own work , I found that this might be particularly prevalent for utilities (gas, electricity and telecommunications).

Retail 14

Retail Price Comparison Nalebuff 14

Harvard Business Review

NOVEMBER 23, 2010

Is this a time to mount a campaign for Plan B, that other job or career youve been putting off looking into? Is this a time to mount a campaign for Plan B, that other job or career youve been putting off looking into? The Conversation Blogs The Conversation Are You Working Over the Thanksgiving Holiday?

Guidelines 14

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 14

Harvard Business Review

NOVEMBER 23, 2010

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

NOVEMBER 30, 2010

Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market. Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

NOVEMBER 23, 2010

The Conversation Blogs The Conversation Is HR Too Important to Be Left to HR?

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15