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Walgreens Boots Alliance Leadership Announces New Executive Team

HR Digest

The Walgreens Boots Alliance leadership just announced three new members for its executive VP team with the aim of improving its healthcare services and strategy, which includes Elizabeth Burger Chief Human Resources Officer (CHRO), Mary Langowski President for the U.S.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

And the best thing about great customer service is that providing it doesn’t cost you an extra penny. Today’s small business owners need to understand that cutting costs will not save their business. After all, studies have shown that it costs much more to attract a new customer than it does to keep an existing one. magazine.

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How One Nonprofit Is Expanding Health Care for the Uninsured

Harvard Business Review

health care costs too much, the quality is uneven, and too many people can’t get the care they need. We have a crisis in health care delivery, and if we can fix that problem we’ll have more than enough resources to cover all the uninsured and underinsured. Creating better outcomes at reduced cost.

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Nonprofits Can’t Keep Ignoring Talent Development

Harvard Business Review

This comes at a significant financial and productivity cost to all organizations, as demonstrated by research in corporate settings : Onboarding an external hire can cost up to twice the departing executive’s salary, and the time it takes for an external hire to become productive is twice as long as for someone hired from within.

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When Investors Want to Know How You Treat People

Harvard Business Review

Australia’s main CFO forum, the G100 , has shown interest in the topic and even published a paper offering broad support for integrated reporting, arguing that “corporate reporting reform is underway and CFOs should seize the opportunity to drive the reporting agenda.”

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Uber Is Finally Realizing HR Isn’t Just for Recruiting

Harvard Business Review

Employees and other constituents should expect HR to hold leaders accountable for fiduciary and strategic risks, just as a CFO would be expected to hold leaders accountable for a risky pattern of using corporate funds or resources. Are these acceptable growing pains? In one word: No.