Marshall Goldsmith
FEBRUARY 8, 2018
Authority on new technology and communication. Bill began his career with Hyatt Hotels Corporation. American Hotel & Lodging Association (AH&LA) Board of Directors. Claire Diaz-Ortiz – Technology innovator and speaker. Alex Osterwalder – Co-founder Strategyzer. Faculty of Columbia Business School.
Harvard Business Review
AUGUST 15, 2013
For a brief period, as they were being built into the infrastructure of commerce, all these technologies opened opportunities for forward-looking companies to gain real advantages. Nor do they understand the CIO''s role or, typically, the technologies that the company deploys. million passwords), LinkedIn (6.5 million records).
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Harvard Business Review
JANUARY 28, 2015
It is the same card he used to buy the plane ticket and book the hotel. Coordinating the infrastructure, technology, and messaging in a way that appears seamless and fluid to the customer is, to be blunt, a logistical nightmare. A traveler arrives in a foreign country and attempts to use his credit card to make a purchase.
Harvard Business Review
JULY 14, 2017
Sponsored by DXC Technology. As an example, hotel chains like Marriott or Hilton create value chains that deliver rooms and related services to their customers. The business press tends to focus on “pure-play” platforms like Facebook, eBay, and PayPal. But platforms and networks can be developed in many different ways.
Harvard Business Review
MAY 8, 2015
The plan was to go public next year, and Jake and his CFO had been trying to cut costs, but they had mostly spared the IT group. They knew that technology (and the staff to support it) was the company’s bread and butter. We need to make a statement—not just new technology, new people.” Some of that was true.
Harvard Business Review
JUNE 24, 2014
Yes, digital technology enables a lot of unbundling. We were at the Savoy Hotel, and the ballroom was full of all these British investment bankers, and we give our normal pitch. Peter Currie , our CFO, and I were doing it, and I said, “All right, one last question.” But new bundles keep appearing. Why is this? HBR: Right.
Harvard Business Review
APRIL 14, 2011
There were about 10 people involved — the CEO and his direct reports — and we met for two days offsite, in a hotel, so we wouldn't be distracted. I still remember the meeting that finally drove me to change how I run meetings. The goal was to discuss and agree on our plans for the next year. A strategy offsite. Coming from him?
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