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Courageous Questions: How to Make It Easier to Get Better Insights

Let's Grow Leaders

Humility is at the heart of the question that Don Yager, Chief Operating Officer of Mural Corporation, consistently asks his frontline team: “What are our policies that suck?” They ask a good question, but they weren’t prepared to hear feedback that made them uncomfortable or challenged their pet project.

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Can better management and leadership nurse the NHS back to health?

Chartered Management Institute

Deputy chief operating officer Rachael Birks CMgr FCMI gets involved and calls a swift impromptu meeting to find a suitable bed within her orbit at North Staffordshire Combined Healthcare NHS Trust. On arrival, I'm greeted warmly by genial chief operating officer Ben Richards CMgr FCMI.

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Meet My Next Group of Coaches!

Marshall Goldsmith

The Marshall Goldsmith 100 Coaches ‘pay it forward’ project is officially in full swing, and I am excited to announce the next cohort of coaches who will join me in Phoenix in June! For those of you who haven’t heard of the project, here is a little back story. I made a 30-second video about the project for LinkedIn.

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0506 | Shawn Hunter: Full Transcript

LDRLB

People who are on the edges of innovation or leadership or management. We’re here to chat about Out Think: How Innovative Leaders Drive Exceptional Outcomes. I had this interview once with this guy who is this chief operating officer of this great big organization. Sometimes they’re researchers or scholars.

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The Unnoticed Analyst: Can analytics succeed while going unnoticed.

Strategy Driven

Bob Smith (not his real name), source of the quote and Chief Operating Officer at Otis Elevator, knows that elevators tend to remain well under the radar screen until they break. The case illustrates how information technology, innovatively, insightfully and courageously deployed, can change the structure of an industry.

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How to Capture Value from Collaboration, Especially If You’re Skeptical About It

Harvard Business Review

See More Videos > See More Videos > We’ve found in our research that clarifying what collaboration is (and what it isn’t) and gaining firsthand experience with one or more collaborative projects is the only way to combat these common apprehensions. Contribute to someone else’s project. Collaboration.

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How One Company Made Its Analytics Investment Pay Off

Harvard Business Review

The ABU was set up as a centralized profit center with ambitious targets and with direct reporting to the chief operations officer; most often, similar units are organized as cost centers with no specific targets. This setup fosters focus on high-yield projects, actionable analytics, and speed of execution.