Courageous Questions: How to Make It Easier to Get Better Insights
Let's Grow Leaders
MARCH 21, 2022
Humility is at the heart of the question that Don Yager, Chief Operating Officer of Mural Corporation, consistently asks his frontline team: “What are our policies that suck?” They ask a good question, but they weren’t prepared to hear feedback that made them uncomfortable or challenged their pet project.
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