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It’s called human resources for a reason

ReImagine Work

It was a great day when the personnel department changed the name on the door to human resources. Why I became an advocate of human beings at work. I liked helping them get past that so they could feel confident and productive. MORE: Click here to see my TEDx talk on Putting the Human Back into Human Resources.

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Win the War for Talent by Improving Employee Experience

ReImagine Work

The Society for Human Resources Management says there’s a 50% to 75% turnover cost for salaried employees. That’s still a lot of money wasted on turnover, plummeting productivity, etc. ’ I know you have employees who aren’t delivering, or who are disrupting productivity. They may have to go.

CIO 100
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Moving Beyond Company Organization Silos: Lessons from the Aviation Industry

Leading Blog

Even worse, functional processes — finance, human resources, sales, etc. system to delivering the product via logistics operations, to collecting the cash from customers. Filippo Passerini ’s leadership as President of P&G’s Global Business Services and CIO has been recognized as best-in-class in the industry.

Industry 269
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A Board Director's Perspective on What IT Has to Get Right

Harvard Business Review

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. I''m often struck by how many articles exclusively focus on new or emerging technology and their productivity or efficiency effects. Google''s CIO on How to Make Your IT Department Great.

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Understanding Customers Is Everyone's Job

Harvard Business Review

retailer Tesco built detailed profiles of customers and then used these insights and a flexible supply chain to customize their products and offers. Creating products and services for market segments of one (" mass customization ") isn''t easy. Clicking on these pages shows a company that is educating customers, not hawking products.

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You Don’t Need to Be a Silicon Valley Startup to Have a Network-Based Strategy

Harvard Business Review

They grow faster, make more money, and are more valued than companies organized around products and services. A production process turns inputs into outputs and distributes them through a tightly controlled supply chain. Value is in the products and services themselves. Human capital. Intellectual capital.

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Is HR Too Important to Be Left to HR?

Harvard Business Review

Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? No selling of products or services.

CIO 15