CoachStation

AUGUST 26, 2022

Additionally, teams with thriving workers also see higher customer loyalty. Business units with engaged workers have 23% higher profit compared with business units with miserable workers. The point is: Wellbeing at work isn’t at odds with anyone’s agenda. Executives everywhere should want the world’s workers to thrive.

Motivation 130

Motivation McKinsey Attrition Influence 130

Tanveer Naseer

FEBRUARY 9, 2016

Why businesses need powerful narratives Storytelling is being increasingly utilized for building customer loyalty externally, as well as for motivating internal stakeholders and developing stronger connections among employees internally. Why are stories the chosen tool to achieve these aims?

Storytelling 100

Storytelling Leadership Education Audience 100

Harvard Business Review

SEPTEMBER 14, 2016

The number-one attribute CEOs look for in their incoming workforce (according to an IBM survey of more than 1,500 CEOs across 33 industries and 60 countries) is not discipline, integrity, intelligence, or emotional intelligence. It’s creativity. And for that, you need highly creative employees. .”

Creativity 8

Creativity Execution Constraint Magazine 8

Joseph Lalonde

MARCH 14, 2018

Regular meditation and all the skills it improves – focus, concentration, mindfulness, patience, stress resiliency, emotional intelligence, and more – has been a massive game changer for me. Bell, Customer Loyalty Consultant and author at [link]. Keeping a good sleep hygiene. Curiosity and passion.

Succession 316

Succession Self-aware Learning-by-Doing Follow-up 316

N2Growth Blog

JUNE 15, 2014

Building Customer Loyalty. According to Daniel Goleman in a Harvard Business Review article, The Must Have Leadership Skill , he believes emotional intelligence trumps all the other skills. Here’s a typical list of competencies, again from the Harvard’s Competency Dictionary: Adaptability. Applied Learning. Communication.

Leadership 368

Leadership Goleman Long-term Emotional Intelligence 368