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Recession Survival Tips: How Your Business Can Come Out Stronger

Strategy Driven

First, you should call your landlord and negotiate rent terms. However, ensure that any larger incentives are not offered to every customer. Retain Existing Customers. Simply put, retaining customers is easier and cheaper than finding new ones. If you offer low prices, communicate regularly with existing customers.

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Why Do Corporations Need A Single Purpose?

Harvard Business Review

A generation of economists, finance theorists, business school professors, and would-be governance experts has embraced the notion that companies exist only to maximize "shareholder value.". Others are investing for retirement or to pay for a child's college tuition, and care about long-term returns.

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8 Ways Machine Learning Is Improving Companies’ Work Processes

Harvard Business Review

consumers already prefer chatbots to humans for customer relations. Customer service representatives can step in to handle exceptions, with the algorithms looking over their shoulders to learn what to do next time around. Improving customer loyalty and retention. Automating finance. In fact, 44% of U.S.

Process 12
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Before You Link Pay to Customer Feedback: Five Essentials

Harvard Business Review

More and more companies are tying incentive pay to customer metrics. TIAA-CREF, the big financial services company, includes customer loyalty score improvement in senior executive compensation. Your customer metrics must correlate with financial and strategic goals. A clear link to financial and strategic outcomes.

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Corporate Reporting Needs a Reboot

Harvard Business Review

The common thread is that today''s model of capitalism overemphasizes short-term financial data and neglects information that gets at the true sources of sustainable value creation — things like innovation, brand equity, customer loyalty, and key stakeholder relationships. Corporate social responsibility Sustainability'

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Online Marketplace: New challenges to overcome

Strategy Driven

They are driving customers towards the business from all possible sides and earning customer loyalty by offering everything at one place on any channel. Do some research and select the most suitable option, as it would be a long-term commitment. Take Amazon for example. marketplace model today.

Retail 109
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Online Marketplace: New challenges to overcome

Strategy Driven

They are driving customers towards the business from all possible sides and earning customer loyalty by offering everything at one place on any channel. Do some research and select the most suitable option, as it would be a long-term commitment. Take Amazon for example. These solutions are closed-source.