Strategy Driven

AUGUST 14, 2013

The proliferation of self-service (while a blessing when it works) has made customers more frustrated when they feel trapped in a process with no live person to help. And the Internet, with its social media reach, has empowered customers with strong influence over other customers and the reputation of companies.

Innovation 58

Innovation Strategy Customer Loyalty Loyalty 58

Strategy Driven

MAY 12, 2014

Yet somehow the book has managed to sell more than 100 MILLION copies over the past seven decades. Maybe that’s why Hill’s Think and Grow Rich and Carnegie’s How to Win Friends & Influence People have been on bestseller lists for 70 years. Because none of those things existed when Hill penned this classic self-help book.

Customer Loyalty 51

Customer Loyalty Competitive Advantage Books Seminar 51

Strategy Driven

JULY 27, 2015

Dale Carnegie ( How to Win Friends and Influence People ) says by becoming interested in them. If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter. What is engagement? And he’s partially right. About the Author. All rights reserved.

Open-book 50

Open-book Customer Loyalty Long-term Competitive Advantage 50

Strategy Driven

NOVEMBER 18, 2013

This is not as difficult as it sounds, especially if you can apply internal pressure to senior management where your product will be used. The only people likely to influence change of modification are C-level executives. Especially as it relates to their actual experience and their projected needs. They just buy. About the Author.

Proposal 58

Proposal Price Long-term Customer Loyalty 58

Strategy Driven

JULY 15, 2013

Who else is influenced by or involved with your product? Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

CRM 58

CRM Customer Loyalty Competitive Advantage Books 58

Strategy Driven

NOVEMBER 22, 2019

Designing a customer loyalty program is one of the most effective strategies to boost your business growth. It is organic and doesn’t require the same amount of resources or time as trying to locate and identify new customers. You know where you’re pitching.

Customer Loyalty 16

Customer Loyalty Loyalty Discount Incentives 16

Strategy Driven

NOVEMBER 4, 2013

UNLESS somebody in your family, somebody in your circle of friends, or somebody in your circle of influence knows someone up high at those big companies. And it’s the managers or the leaders responsibility to help them be responsible for themselves. If they do, and you can be introduced, you can get in the door. About the Author.

CRM 58

CRM Advertising Customer Loyalty Competitive Advantage 58