The Practical Leader

MARCH 13, 2024

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. Wholistic approaches focus on interconnections and cause-and-effect relationships.

System 52

System Organization Levitt Root Cause Analysis 52

Harvard Business Review

NOVEMBER 1, 2018

Fortunately managers, aided by a senior data scientist engaged for a few hours a week, can introduce five powerful “tools” that will help their existing teams start to use analytics more powerfully to solve important business problems. Fortunately, virtually everyone can make a positive impact here. And problems remain.

Root Cause Analysis 14

Root Cause Analysis Team Analysis Learning-by-Doing 14

Deming Institute

OCTOBER 12, 2017

The project had been operational for a few months when I joined so the foundation had already been poured. At one point, I suggested that we revisit our project governance – the operational guide, how it was implemented, and whether the team followed it – but this was a mature team and the general consensus was that everyone knew what to do.

Project 28

Project Deming Root Cause Analysis RACI 28

Deming Institute

FEBRUARY 15, 2016

The SME deck is to be developed in two months, with weekly two hours meetings, on-line or face to face depending on the location of my clients. Root cause analysis. 14) Create a structure in top management that will push every day on the above 13 points. Procedures Poka-yoke , visual management , SMED and 5S.

Deming 28

Deming SWOT Root Cause Analysis TRIZ 28

Harvard Business Review

JULY 31, 2017

Retailers combine data on demographics and weather to predict sales and develop merchandising plans. Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters. One area so far relatively untouched is change management.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8

Harvard Business Review

JUNE 5, 2014

The manager’s answer: “I don’t want to be a Chicken Little about this.” First, Maryann Keller, a former auto analyst, notes that, historically, GM hasn’t invested in root-cause analysis. So it had to use the washer fluid itself to cool down.”

Root Cause Analysis 8

Root Cause Analysis Edmondson Industry CEO 8