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What Accounts for the Accountability Mess?

The Practical Leader

Many of us have been lashed with the accountability whip wielded by a blundering manager playing “gotcha games.” Swinging the Performance Management Stick What’s your experience with performance reviews? Do performance reviews strengthen, stunt, or stall development and personal growth?

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Are These Systems Serving or Subverting Organization Results?

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. Wholistic approaches focus on interconnections and cause-and-effect relationships.

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Corrective Action Program Best Practice 2 – Causal Analyses

Strategy Driven

For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. Nathan Ives is a StrategyDriven Principal and Host of the StrategyDriven Podcast.

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Corrective Action Program Best Practice 14 – Establish Time Limits for Causal Analyses

Strategy Driven

For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. Nathan Ives is a StrategyDriven Principal and Host of the StrategyDriven Podcast.

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5 Concepts That Will Help Your Team Be More Data-Driven

Harvard Business Review

Fortunately managers, aided by a senior data scientist engaged for a few hours a week, can introduce five powerful “tools” that will help their existing teams start to use analytics more powerfully to solve important business problems. Fortunately, virtually everyone can make a positive impact here. And problems remain.

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Applying a Model for Small Business Continual Improvement

Deming Institute

The SME deck is to be developed in two months, with weekly two hours meetings, on-line or face to face depending on the location of my clients. Root cause analysis. 14) Create a structure in top management that will push every day on the above 13 points. Procedures Poka-yoke , visual management , SMED and 5S.

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Data Can Do for Change Management What It Did for Marketing

Harvard Business Review

Retailers combine data on demographics and weather to predict sales and develop merchandising plans. Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters. One area so far relatively untouched is change management.