N2Growth Blog

APRIL 25, 2010

If your organization confuses loyalty and tenure there is trouble on the horizon…If your business rates tenure higher than performance as a measure for employee evaluation, it is time for you to consider updating your talent management practices and procedures. often evoke feelings of hatred at the mere mention of their name.

Loyalty 419

Loyalty Blog Brand Follow-up 419

The Horizons Tracker

JANUARY 30, 2020

Regulation should expect particularly high duties of engagement, loyalty and care on the part of directors of companies to public interests where they perform important public functions. Corporate financing should be of a form and duration that allows companies to fund more engaged and long-term investment in their purposes.

Kaplan 76

Kaplan Report Metrics Loyalty 76

N2Growth Blog

NOVEMBER 29, 2010

They must be relevant, meaningful, in alignment with cultural values, and tied to the right set of metrics. Some employers believe in providing a little something extra to all employees during the Holiday Season as an expression of gratitude for their loyalty and contributions during the year without regard to performance.

Blog 382

Blog Metrics Brand CEO 382

Harvard Business Review

MARCH 26, 2015

The marketing and sales team of one major technology vendor, for instance, partnered with risk to assemble a range of financing packages to help its mid-market clients fund upgrades, manage invoice payments, and smooth cash flows. The finance team brought its scenario modeling tools to bear. Cross-pollinate your talent.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

OCTOBER 3, 2018

The firm had outdated segmentation frameworks and loyalty programs, weak customer contact management, and suboptimized client identity management, so she championed and launched a customer relationship management initiative to revamp them. She also began paying more attention to projects that would drive future growth.

CFO 8

CFO CEO Agility Marketing 8

Harvard Business Review

AUGUST 5, 2014

They also outperform their peers across the entire customer lifecycle, are nine times more likely to enjoy superior customer loyalty, and a remarkable 23 times more likely to outperform less analytical peers on new-customer acquisition. That approach to linked metrics served as the basis for developing employee incentives, such as bonuses.

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

DECEMBER 20, 2016

I’m talking about the superconsumers who are inside your organization, working at every level: the fashionista who works in the mail room at the headquarters of an apparel company, or the finance manager who works for a pork brand and who eats three pounds of bacon in any given week. Couldn’t you reach them this way?

Airlines 8

Airlines Energy Self-aware Learning Curve 8