Harvard Business Review

NOVEMBER 23, 2010

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. People need at least a rudimentary understanding of finance to become good entrepreneurs or artisans.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

NOVEMBER 23, 2010

Thats different in IT, accounting, or finance. Thats different in IT, accounting, or finance. The Conversation Blogs The Conversation Is HR Too Important to Be Left to HR? Yes, they are closer to the business and should know better what they need to do so they can meet their business goals.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

NOVEMBER 30, 2010

You could go to your local Big Box Store or mall in the middle of the night to get in line for the X-Box Kinect or a copy of the video game Call of Duty: Black Ops. In my own work , I found that this might be particularly prevalent for utilities (gas, electricity and telecommunications).

Retail 14

Retail Price Comparison Nalebuff 14

Harvard Business Review

NOVEMBER 23, 2010

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

NOVEMBER 30, 2010

Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market. Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

NOVEMBER 29, 2010

More on: Economy , Finance , Global business Join the Discussion | Email/Share Previous Making Room for Reflection Is a Strategic Imperative Never miss a new post from your favorite blogger again with the Harvard Business Review Daily Alert email. And perhaps failing to recognize that is whats really at the root of this great crisis.

Banking 15

Banking Crisis Merton Guidelines 15

Harvard Business Review

NOVEMBER 23, 2010

The Conversation Blogs The Conversation Are You Working Over the Thanksgiving Holiday?

Guidelines 14

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 14