CEO Blog

DECEMBER 24, 2012

I like New Years because I like to set goals. I read a book - the Spirit of Kaizen - Creating Lasting Excellence One Small Step at a Time by Robert Maurer. The title says what kaizen is - the process of continually creating excellence or continually getting just a bit better. The same is true of Kaizen.

Kaizen 100

Kaizen Competitive Advantage Long-term Goal 100

Tanveer Naseer

DECEMBER 10, 2013

It must innovate and re-create its products or services but equally the enterprise itself.” – The Executive in Action, 1996 Can you think of examples of seemingly successful businesses that ultimately failed because they did not innovate and recreate everything from their products/services/processes to the basic fabric of the organization?

Drucker 259

Drucker Kaizen Short-term Innovation 259

Mike Cardus

JANUARY 9, 2012

In Standardization is the first step to innovation , Alan Kay Wrote, “…every team is different. I think you have to take the principles and practices you mention, align them with the goals of the organization and decide where to place the emphasis. For innovation to take place the person traverses through 3 phases of learning.

Innovation 111

Innovation Company Retail Process 111

Deming Institute

JANUARY 16, 2017

Speaking of continuous improvement, my GM plant also had a very traditional “suggestion system,” not a Kaizen-style approach to improvement. People weren’t working together toward personal and organizational goals… and that environment was, I’d say, management’s fault. What a progressive view that was back in the 80s.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Deming Institute

JANUARY 30, 2017

I’ve seen many organizations progress from blaming those nameless jerks in another department to working together toward the goal of better patient care. Lean organizations engage every employee, regardless of the letters after their names, in improvement through Plan Do Study Adjust cycles and a Kaizen improvement process.

Deming 28

Deming Kaizen System Quality 28

Harvard Business Review

MAY 5, 2016

They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation. Conversely, superior user experience designs frequently inspire insight into innovative use-case opportunities. ” He was right.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

OCTOBER 27, 2014

I studied large-scale change and innovation efforts in 56 randomly selected companies in the high-tech, retail, pharmaceutical, banking, automotive, insurance, energy, non-profit, and health care industries. But they recognize that they — and the organization — need a process to help them reach their goals.

Middle Management 13

Middle Management Six Sigma Taylorism Taylor 13