Thoughts that Make You Go Hmmm on…. Leading Culture Change

The Practical Leader

These are drawn from Harvard Business School professor, James Heskett’s new book, The Culture Cycle: How to Shape the Unseen Force That Transforms Performance : “Culture really matters. Cultures form with or without leadership, structure, or clear intent. The question is; what kind of culture naturally emerges from or is shaped by leadership?”

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How Healthy Is Your Organization’s Culture?

Tanveer Naseer

Some companies “magically” have great cultures induced by heroic leaders and, thus, dominate their markets. business communication culture Guest Posts leadership influence organizational culture perception valuesThe following is a guest piece by Marcella Bremer.

How to Conduct a “Customer Listening Session” | Top Executive.

Tony Mayo

Steps to Organizing a Customer Listening Session Be explicit about the corporate goals the listening session is meant to support, e.g., growth, margin, line expansion, service offerings, locations, market positioning, etc.