The Practical Leader
JANUARY 11, 2023
In Future Babble: Why Expert Predictions Fail — and Why We Believe Them Anyway ( click for my review ), Gardner features the research of Philip Tetlock when Tetlock was professor of psychology, business, and political science at University of California Berkeley. Escaping the Change Management Trap: From Rigidity to Agility.
The Practical Leader
OCTOBER 24, 2011
John Kotter and James Heskett’s classic book, Corporate Culture and Performance , is an organization development classic. Heskett does a great job of showing how culture is critical to organizational success and providing powerful and highly illuminating examples. Adaptability is absolutely critical today.
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The Practical Leader
NOVEMBER 9, 2011
You might want to view (or review) the session on your own or share it with your management team and/or improvement professionals concerned with leadership and culture development. Review of Beyond Performance (the massive McKenzie study) and key frameworks from it. Excerpts and key findings from Beyond Performance.
Skip Prichard
JUNE 22, 2020
James Heskett and John Kotter found that organizations with strong corporate cultures realized over eleven years revenue growth of 682 percent, employment growth of 282 percent and stock price growth of 901 percent. Especially important is ongoing training for managers, for without their leadership, sustainment is nearly impossible.
Harvard Business Review
JULY 3, 2012
Heskett introduces a powerful conceptual framework for managing culture change and shows it at work in a real-world setting. Heskett's "culture cycle" identifies policies, practices, measures, and behaviors that are crucial to moving cultures forward. In this HBR webinar, James L. Listen here.
Harvard Business Review
NOVEMBER 26, 2012
The article, written by a leading group of service management thinkers (Jim Heskett, Tom Jones, Gary Loveman, Earl Sasser, and Len Schlesinger) is a great example of both the power a management idea can have, and how much work is required for an idea to become reality.
Harvard Business Review
FEBRUARY 16, 2016
In his book The Culture Cycle , James Heskett defines culture in a simple way: “It’s often explained as being ‘the way we do things around here’ – what goes and what doesn’t.” So how can we as leaders ensure we are consistently behaving in a manner reflective of who we really are?
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