The Practical Leader
JANUARY 11, 2023
In Future Babble: Why Expert Predictions Fail — and Why We Believe Them Anyway ( click for my review ), Gardner features the research of Philip Tetlock when Tetlock was professor of psychology, business, and political science at University of California Berkeley. there will never be another war in Europe,” “Social Media?
First Friday Book Synopsis
DECEMBER 29, 2011
Harvard Business Review on Increasing Customer Loyalty Various Contributors Harvard Business Review Press (2011) How to create customers who are profitable This is one of the volumes in a series of anthologies of articles that first appeared in Harvard Business Review.
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The Practical Leader
OCTOBER 24, 2011
John Kotter and James Heskett’s classic book, Corporate Culture and Performance , is an organization development classic. Heskett does a great job of showing how culture is critical to organizational success and providing powerful and highly illuminating examples. Adaptability is absolutely critical today.
The Practical Leader
NOVEMBER 9, 2011
You might want to view (or review) the session on your own or share it with your management team and/or improvement professionals concerned with leadership and culture development. Review of Beyond Performance (the massive McKenzie study) and key frameworks from it. Excerpts and key findings from Beyond Performance.
Skip Prichard
JUNE 22, 2020
James Heskett and John Kotter found that organizations with strong corporate cultures realized over eleven years revenue growth of 682 percent, employment growth of 282 percent and stock price growth of 901 percent. Conduct talent reviews sooner rather than later and identify the “keepers.” Simply put, culture drives performance.
Harvard Business Review
JUNE 28, 2012
Heskett describes how an effective culture can account for up to half of the differential in performance between organizations in the same business. Heskett discusses how to calculate the economic value of culture through the "Four Rs" of referrals, retention, returns to labor, and relationships with customers. Heskett.
Harvard Business Review
JULY 3, 2012
Heskett introduces a powerful conceptual framework for managing culture change and shows it at work in a real-world setting. Heskett's "culture cycle" identifies policies, practices, measures, and behaviors that are crucial to moving cultures forward. In this HBR webinar, James L. Listen here. View webinar: A conversation with James L.
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