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Is It Fun Being Led by You?

Lead Change Blog

We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. ” Welcome to the era of growth through innovation. His excitement came from a genuinely ecstatic space, not a feature he donned like a mask to attract attention or influence an outcome.

Six Sigma 150
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Reflections on Dr. Deming’s Hospital Notes – What Has Changed Since 1990?

Deming Institute

Lean organizations engage every employee, regardless of the letters after their names, in improvement through Plan Do Study Adjust cycles and a Kaizen improvement process. Mark is also the Vice President of Improvement & Innovation Services for the software company KaiNexus. Many hands go up. But, there’s still too big of a gap.

Deming 28
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Delivering Your Innovative Ideas

Harvard Business Review

I'd been asked to run an innovation workshop for Procter & Gamble's R&D group because of a book I had written. While I disagreed with some parts, this was a fascinating glimpse into P&G's innovation aspirations. I immediately grasped that P&G's innovation vocabulary was far more important to my effectiveness than my own.

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Why Management Ideas Matter

Harvard Business Review

Think of Charles Darwin, the ultimate disruptive innovator. An idea can change an entire industry and ideas, from kaizen to the balanced scorecard , continually transform the way we work and lead our businesses. Or consider the influence of Clayton Christensen, who tops the new ranking. First, ideas are important.

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Who Do You Want Your Customers to Become?

Harvard Business Review

Innovators betting on "out of the box" thinking or "faster, better, cheaper" innovation paradigms for success all too frequently find themselves — and their customers — disappointed. to "What does our innovation really ask customers to become?" This turns more traditional notions of innovation value inside-out.

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Who Do You Want Your Customers to Become?

Harvard Business Review

Innovators betting on "out of the box" thinking or "faster, better, cheaper" innovation paradigms for success all too frequently find themselves — and their customers — disappointed. to "What does our innovation really ask customers to become?" This turns more traditional notions of innovation value inside-out.

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Good Leaders Don't Use Bad Words

Harvard Business Review

"Offers" usefully blurred categorical and cultural distinctions between "product" and "service" innovation. The more people talked, the clearer it became: "offers" was simply a better word and organizing principle for generating more innovative innovation scenarios. Communication Innovation Leadership' Language matters.

Ulrich 9