Strategy Driven

AUGUST 11, 2023

Forging Strong Client Bonds: Trust and Loyalty In the business sphere, client relationships reign supreme. Effective communication training transcends internal operations, enriching client interactions. Investing in training enhances dynamics and establishes leadership.

Training 112

Training Active Listening Bond McKinsey 112

The Center For Leadership Studies

NOVEMBER 23, 2020

Fortunately, the surgeon operated before the worst could happen and my husband recovered completely. McKinsey recently noted, “Numerous studies show that in a business-as-usual environment, compassionate leaders perform better and foster more loyalty and engagement by their teams. Yes even—or especially — in the workplace.

Emotional Intelligence 98

Emotional Intelligence Training Goleman McKinsey 98

CO2

APRIL 1, 2022

A recent survey conducted by McKinsey found that 42% of millennial and Gen Z consumers cited purpose as the primary reason they switched brands. Neither Gen Z nor millennials have blind loyalty to brands or their employers; they grew up during The Great Recession and saw first-hand how this loyalty didn’t pay off for their parents.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

CO2

APRIL 1, 2022

A recent survey conducted by McKinsey found that 42% of millennial and Gen Z consumers cited purpose as the primary reason they switched brands. Neither Gen Z nor millennials have blind loyalty to brands or their employers; they grew up during The Great Recession and saw first-hand how this loyalty didn’t pay off for their parents.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

Marshall Goldsmith

NOVEMBER 4, 2013

As security has diminished, so has blind loyalty. The changing role of leadership will mean that the relationship between managers and direct reports will have to change in both directions. Many leaders will be operating more like the managing director of a consulting firm. The challenge of leadership is growing.

Short-term 107

Short-term Long-term Trends Telecommunications 107

Harvard Business Review

JANUARY 22, 2015

Despite studies showing that succession is an essential part of strategic planning, many companies ignore leadership development to focus on more immediate challenges. Establish a set of clear and defined leadership competencies , so HR and other stakeholders know whom to fast track for leadership. For example, when a U.S.

Leadership Development 8

Leadership Development Development Leadership Leadership Pipeline 8

Harvard Business Review

NOVEMBER 26, 2013

Today, as chairman of APCO Worldwide’s China operations , I have a deep view into the China operations of dozens of multinationals, and through that I can see that management in China is going through yet another phase. The days when Goldman Sachs and McKinsey threw piles of money at overseas-educated returnees are long gone.

Globalization 8

Globalization Operations McKinsey Mentor 8