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Are These Systems Serving or Subverting Organization Results?

The Practical Leader

As I wrote about the accountability mess , a good person in a bad system or process sets that them up for failure — and blame. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. These core systems either boost or block performance.

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Coronavirus Crisis: Reasons for Hope During These Dark Times

The Practical Leader

When Nobel Laureate, Michael Levitt, first analyzed Chinese infection rates, he tracked an increase of 30% per day in Hubei province. This will “flatten the curve ” and reduce the chances of overburdening our healthcare systems. At that rate, the entire world would be infected in 90 days.

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In 2014, Resolve to Make Your Business Human Again

Harvard Business Review

In 1960, marketing legend Ted Levitt provided perhaps his seminal contribution to the Harvard Business Review : “ Marketing Myopia.” To avoid that, Levitt exhorted leaders to ask themselves the seemingly obvious question – “What business are you really in?”

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What Is the Business of Health Care?

Harvard Business Review

On January 19, 2012, after 131 years of operation, the Eastman Kodak Company filed for Chapter 11 protection in U.S. Levitt argued that it's always better to define a business by what consumers want than by what a company can produce. What Business Are We In? The Emergence of Health as the Business of Health Care. bankruptcy court.

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To Survive, Health Care Data Providers Need to Stop Selling Data

Harvard Business Review

The bulk of HCIT investment supports startups that sell data — clinical or operational information that is otherwise difficult for clients to obtain or to organize. Another solution provider, Proteus Digital Health, is engaging with health systems to provide insights into actual medication use and resulting health patterns.

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5 Questions That Will Help You Stay Ahead of Your Disruptors

Harvard Business Review

Grove’s 1980 question remains as ruthlessly relevant to C-suites as Ted Levitt’s 1960 classic, “What business are you in?” Are our user experience designs and delivery systems appropriately aligned with use cases? The company will also eliminate a key chipset in the difficult tablet and smartphone market.

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How Understanding Disruption Helps Strategists

Harvard Business Review

As Ted Levitt pointed out 55 years ago, companies develop significant myopia over time, only seeing things that are squarely in the mainstream of their market. In contrast, in many markets room-sharing-platform Airbnb has grown without significant response from hotel operators. But it has to fight fiercely for every inch.